Industry Buzz

Bricks-and-mortar department stores have failed to catch up to pure-play online retailer Net-A-Porter, with the ecommerce site outperforming them in online operations, according to new research from ContactLab and Exane BNP Paribas.

Read more at Luxury Daily

Struggling American department stores still place the biggest orders, but increasingly rely on markdowns to drive foot traffic and sales, resulting in a vicious cycle with ramifications across the industry.

Read article at Business of Fashion

As any American who loves face masks and lip plumper can attest, Sephora has a notoriously lenient return policy. They take back products–opened, used, even expired–no questions asked. But the company does this only in the United States.

Read the full article on Quartz