As any American who loves face masks and lip plumper can attest, Sephora has a notoriously lenient return policy. They take back products–opened, used, even expired–no questions asked. But the company does this only in the United States.
09.06.16

The sneaky genius of America’s lenient return policies
Digital, Retail
09.06.16

Neiman Marcus extends digital solution to in-store eyewear trials
Accessories, Digital, Fashion, Retail
Department store chain Neiman Marcus is easing eyewear purchases by enhancing its digital touchpoints through the placement of at-counter Memory Mirrors.
09.02.16

The Blonde Salad Ups the Ante
Branding, Digital, Fashion
Style blogger-turned-lifestyle guru Chiara Ferragni is relaunching her website to reflect the multi-pronged, multi-million dollar business she has developed over the past seven years.